Congruency, Expectations and Consumer Behavior in Digital Environments
Material type: TextLanguage: English Publication details: Springer Gabler, 2020Description: xiv, 213 p. 21 cm.ISBN:- 9783658284206
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Book | TBS Barcelona Libre acceso | HF5415.32 NIM (Browse shelf(Opens below)) | Available | B03670 |
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HF5415.32 BOA Social commerce | HF5415.32 DER The right sensory mix | HF5415.32 JAN Activa el boca-oreja | HF5415.32 NIM Congruency, Expectations and Consumer Behavior in Digital Environments | HF5415.32 PAN Living brands | HF5415.32 POY The handbook of mobile market research | HF5415.32 RAC Haptic Sensation and Consumer Behaviour |
Includes bibliographical references. TOC:-- Deeper Understanding of the Role of Mental Construal for Advertising Processing and Pictoral Product Presentations in Digital Environments-- Impact of Human-like Attributes on the Acceptance of Digital Voice Assistants-- More Profound Understanding of Complaint Management in the Eye of the Beholder in Online Environments-- Impact of Expectations on the Choice of eSports Event Consumption Form and Videogame Success--
A progress in technologies, the increasing expansion and use of digital environments lead to remarkable shifts of business activities. These transformations not only impact business but also affect consumers' attitudes, beliefs, and practices. Thus, Frederic Nimmermann sheds light on consumer behavior in central subareas in digital environments such as advertising. Six essays address specific phenomena in these central subareas for a more profound understanding of consumers and their related behavior. Both academia and practitioners profit from the results and implications of this study.