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Operations management / Alex Hill, Terry Hill.

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Houndmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2012.Edition: Third edition.Description: xxii, 778 pages : illustrations, charts, tables (color) ; 28 cm.ISBN:
  • 9780230362901
Subject(s): LOC classification:
  • TS155 .H462 2012
Contents:
pt. 1. Introduction — 1. Managing operations — 2. Operations strategy — 3. Managing people — pt. 2. Designing and delivering services and products — 4. Designing services and products — 5. Delivering services — 6. Making products — 7. Location and layout — pt. 3. Managing operations — 8. Managing capacity — 9. Scheduling and executing operations — 10. Managing inventory — 11. Managing quality — 12. Managing the supply chain — pt. 4. Improving operations — 13. Analyzing operations — 14. Improving operations — 15. Corporate social responsibility.
Courses that have reserved this title:
  • M1 Operations Management
Summary: Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. New to this edition: New chapters on CSR, Ethics and "Analyzing the Business"; Increased coverage of performance measurement; New coverage of six sigma and Taguchi; New section on lean management and improving operations; Increased coverage of MRP; Chapters on time and productivity, maintenance and new technology removed; The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management; All the chapters have been re-worked to make the content broader and the coverage deeper.
Holdings
Item type Current library Collection Call number Status Date due Barcode
Book TBS Barcelona Core Textbooks TS155 HIL (Browse shelf(Opens below)) Available B03845

Includes bibliographical references and index.

pt. 1. Introduction — 1. Managing operations — 2. Operations strategy — 3. Managing people — pt. 2. Designing and delivering services and products — 4. Designing services and products — 5. Delivering services — 6. Making products — 7. Location and layout — pt. 3. Managing operations — 8. Managing capacity — 9. Scheduling and executing operations — 10. Managing inventory — 11. Managing quality — 12. Managing the supply chain — pt. 4. Improving operations — 13. Analyzing operations — 14. Improving operations — 15. Corporate social responsibility.

Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. New to this edition: New chapters on CSR, Ethics and "Analyzing the Business"; Increased coverage of performance measurement; New coverage of six sigma and Taguchi; New section on lean management and improving operations; Increased coverage of MRP; Chapters on time and productivity, maintenance and new technology removed; The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management; All the chapters have been re-worked to make the content broader and the coverage deeper.

M1 Operations Management

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