Operations management
Hill, Alex 1972-
Operations management / Alex Hill, Terry Hill. - Third edition. - Houndmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2012. - xxii, 778 pages : illustrations, charts, tables (color) ; 28 cm.
Order of authors reversed from previous ed.
Includes bibliographical references and index.
pt. 1. Introduction — 1. Managing operations — 2. Operations strategy — 3. Managing people — pt. 2. Designing and delivering services and products — 4. Designing services and products — 5. Delivering services — 6. Making products — 7. Location and layout — pt. 3. Managing operations — 8. Managing capacity — 9. Scheduling and executing operations — 10. Managing inventory — 11. Managing quality — 12. Managing the supply chain — pt. 4. Improving operations — 13. Analyzing operations — 14. Improving operations — 15. Corporate social responsibility.
Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. New to this edition: New chapters on CSR, Ethics and "Analyzing the Business"; Increased coverage of performance measurement; New coverage of six sigma and Taguchi; New section on lean management and improving operations; Increased coverage of MRP; Chapters on time and productivity, maintenance and new technology removed; The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management; All the chapters have been re-worked to make the content broader and the coverage deeper.
9780230362901
2012022512
Production management
TS155 / .H462 2012
Operations management / Alex Hill, Terry Hill. - Third edition. - Houndmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2012. - xxii, 778 pages : illustrations, charts, tables (color) ; 28 cm.
Order of authors reversed from previous ed.
Includes bibliographical references and index.
pt. 1. Introduction — 1. Managing operations — 2. Operations strategy — 3. Managing people — pt. 2. Designing and delivering services and products — 4. Designing services and products — 5. Delivering services — 6. Making products — 7. Location and layout — pt. 3. Managing operations — 8. Managing capacity — 9. Scheduling and executing operations — 10. Managing inventory — 11. Managing quality — 12. Managing the supply chain — pt. 4. Improving operations — 13. Analyzing operations — 14. Improving operations — 15. Corporate social responsibility.
Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. New to this edition: New chapters on CSR, Ethics and "Analyzing the Business"; Increased coverage of performance measurement; New coverage of six sigma and Taguchi; New section on lean management and improving operations; Increased coverage of MRP; Chapters on time and productivity, maintenance and new technology removed; The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management; All the chapters have been re-worked to make the content broader and the coverage deeper.
9780230362901
2012022512
Production management
TS155 / .H462 2012
