Relationship marketing
Relationship marketing
- 4ª ed
- Pearson Prentice Hall, 2011
- xxii + 300 p. ; 25 cm
exploring relational strategies in marketing
100 years of marketing Relationships in marketing-- Relationships-- Relationship economics-- Strategy continuum-- Relationship drivers-- Customer partnerships-- Internal partnerships-- Supplier partnerships-- External partnerships-- Relationship management-- Relationship technology-- Conceptual developments.--
Relationship Marketing comprehensively examines relationships in marketing and how these influence modern marketing strategy and practice, by critically reviewing and analysing what has been described as `marketing's new paradigm'. ; ; Established as the key text in the area, the fourth edition continues to offer an accessible and authoritative introduction to this increasingly important subject. It retains its informed coverage of the most recent and important literature, as well as clearly organising and structuring the book around its core themes. The new edition includes a wide range of examples to illuminate the real world relevance of concepts. In addition, overviews and summaries add clarity and help consolidate understanding. ; ; This book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communications. It is core reading for the CIM Level 4 module on `Stakeholder Marketing'.
9780273737780
HF COMMERCE
Relationship marketing
Bibliography MSc - Marketing Management: Account-Based Marketing
exploring relational strategies in marketing
100 years of marketing Relationships in marketing-- Relationships-- Relationship economics-- Strategy continuum-- Relationship drivers-- Customer partnerships-- Internal partnerships-- Supplier partnerships-- External partnerships-- Relationship management-- Relationship technology-- Conceptual developments.--
Relationship Marketing comprehensively examines relationships in marketing and how these influence modern marketing strategy and practice, by critically reviewing and analysing what has been described as `marketing's new paradigm'. ; ; Established as the key text in the area, the fourth edition continues to offer an accessible and authoritative introduction to this increasingly important subject. It retains its informed coverage of the most recent and important literature, as well as clearly organising and structuring the book around its core themes. The new edition includes a wide range of examples to illuminate the real world relevance of concepts. In addition, overviews and summaries add clarity and help consolidate understanding. ; ; This book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communications. It is core reading for the CIM Level 4 module on `Stakeholder Marketing'.
9780273737780
HF COMMERCE
Relationship marketing
Bibliography MSc - Marketing Management: Account-Based Marketing
