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008 131017t20132013nyua ob 001 0 eng d
020 _a9780465050659
040 _ctbs
041 _aEnglish
050 4 _aTS171.4
_b.N67 2013
100 _aNorman, Donald A.
_eauthor
_921454
240 1 0 _aPsychology of everyday things
245 1 4 _aThe design of everyday things
_c/ Don Norman
250 _aRevised and expanded edition.
264 1 _aNew York, NY :
_bBasic Books,
_c2013.
264 4 _c©2013
300 _axviii, 347 pages : illustrations ; 21 cm.
504 _aIncludes bibliographical references and index.
520 _aEven the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.
588 _aDescription based on print version record.
650 0 _aHuman engineering
_923201
650 0 _aIndustrial design
_xPsychological aspects
_98901
653 _aBibliography B2 PBT Open Innovation Design Thinking
942 _2lcc
999 _c3864
_d3864