000 03255nam a2200277Ia 4500
001 2071
008 230305s2010 xx 000 0 und d
020 _a9780982743607
040 _cTBS
041 _aeng
245 4 _aThe entrepreneur's guide to customer development
260 _bCooper-Vlaskovits,
_c2010
300 _a103 p. ; 23 cm
500 _aa cheat sheet to the four steps to the epiphany
505 _a Foreword / Steven Gary Blank
_r1. Introduction--
_r2. Customer development. What customer development is ; What customer development is not ; Three levels of learning ; Getting started--
_r3. Case study : naive thinking--
_r4. Concept definitions. Early adopters/early evangelists ; Segmentation ; Market type ; 'Non-traditional' business model ; Positioning ; Product-market fit ; Minimum viable product (MVP) ; Lean startup ; Pivot ; Getting out of the building--
_r5. Case study : multiple pivots--
_r6. Know thy business. To the whiteboard ; An example ; Know thyself--
_r7. Case study : on customer-centric culture--
_r8. 8 steps to customer discovery. Overview ; Step 1, document C-P-S hypotheses ; Step 2, Brainstorm business model hypothesis ; Step 3, Find prospects to talk to ; Step 4, Reach out to prospects ; Step 5, Engaging prospects ; Step 6, Phase gate I, compile, measure, test ; Step 7, Problem solving fit, MVP ; Step 8, Phase gate II, compile, measure, test--
_r9. Case study : testing towards a scalable business model--
_r10. Conclusion. Summary ; Resources ; About the authors.--
520 _aCustomer Development is a four-step framework for helping startups discover and validate their customers, product, and go-to-market strategy, developed by Steve Blank and an integral part of Eric Ries' Lean Startup methodology. Focused on the Customer Discovery step, The Entrepreneur's Guide to Customer Development is an easy to follow guide for finding early adopters, building a Minimum Viable Product, finding Product-Market fit, and establishing a sales and marketing roadmap. ; ; Deemed a 'must-read' by Steve Blank and Eric Ries, inside you will find detailed customer development and lean startup concept definitions, a step-by-step approach to best practices, a business model analysis guide, case studies, rich graphics, as well as worksheets and exercises. No matter the stage of your business, you will return often to this guide to learn how to build a product people want ;'get out of the building;' foster strong customer relationships; test business model risk; reach out to early adopters; conduct startup marketing; create a customer funnel based on buyers' process; and prepare your startup to scale up. ; ; The Entrepreneur's Guide to Customer Development: A Cheat Sheet to The Four Steps to the Epiphany, affectionately known as the "CustDev book," serves as course text for classes at Stanford University, University of Chicago, Boston University, DePaul University, University of Minnesota and University of Norway.
630 _aHF COMMERCE
_914
650 0 _aCustomer relations
_93627
650 0 _aRelationship marketing
_97636
700 _aVlaskovits, Patrick
_eAuthor
_96943
700 _aCooper, Brant
_eAuthor
_96944
902 _a348
905 _am
942 _a1
_2ddc
999 _c2010
_d2010