| 000 | 01357nam a2200397Ia 4500 | ||
|---|---|---|---|
| 001 | 1723 | ||
| 008 | 230305s2009 xx 000 0 und d | ||
| 020 | _a9788423427215 | ||
| 043 | _aen_UK | ||
| 041 | _aspa | ||
| 245 | 0 | _aCRM, las cinco pirámides del marketing relacional | |
| 260 |
_a _bDeusto, _c2009 |
||
| 300 | _a352 p. ; 22 cm | ||
| 500 | _acómo conseguir que los clientes lleguen para quedarse | ||
| 505 | _aContiene una bibliografía | ||
| 590 | _bVista previa disponible en Google Books (enlace) | ||
| 630 |
_aHF COMMERCE _914 |
||
| 650 |
_aRelaciones con los clientes _98121 |
||
| 650 |
_aMercadeo relacional _98441 |
||
| 650 |
_aServicio al cliente _98120 |
||
| 650 |
_aCRM _96096 |
||
| 650 | 0 |
_aCustomer relations _xManagement _99249 |
|
| 650 |
_a _9794 |
||
| 650 | 0 |
_aCustomer relations _93627 |
|
| 650 | 0 |
_aRelationship marketing _97636 |
|
| 650 |
_aCustomer service _98126 |
||
| 650 |
_a _912 |
||
| 700 |
_aChiesa de Negri, Cosimo _eAuthor _95476 |
||
| 856 | _uhttps://books.google.es/books?id=qYuY2dxyGaAC&printsec=frontcover&dq=crm+las+cinco+pir%C3%A1mides+del+marketing+relacional&hl=ca&sa=X&redir_esc=y#v=onepage&q=crm%20las%20cinco%20pir%C3%A1mides%20del%20marketing%20relacional&f=false | ||
| 902 | _a568 | ||
| 905 | _am | ||
| 912 | _a2009-01-01 | ||
| 942 | _a1 | ||
| 953 | _d2017-02-09 17:42:57 | ||
| 999 |
_c1678 _d1678 |
||