000 02458cam a22003018i 4500
001 18404508
005 20240904115306.0
008 141212s2015 enk 001 0 eng
010 _a 2014046929
020 _a9781292078007
040 _aDLC
_beng
_cDLC
_erda
041 _aEnglish
042 _apcc
050 0 0 _aHF5438.25
_b.J63 2015
100 _aJobber, David
_d1947-
_97338
_eauthor
245 1 0 _aSelling and sales management
_c/ David Jobber and Geoff Lancaster.
250 _aTenth edition.
264 1 _aHarlow, England :
_aNew York :
_bPearson,
_c2015.
300 _axxii, 522 pages : illustrations ; 25 cm.
505 _aPart 1 sales perspective -- Development and role of selling in marketing -- Sales strategies -- Part 2 sales environment -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and issues -- Part 3 sales technique -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Part 4 sales management -- Recruitment and selection -- Motivation and training -- Organisation and compensation -- Part 5 sales control -- Sales forecasting and budgeting -- Salesforce evaluation -- Appendix: Case studies and discussion questions -- Index.
520 _aOver the past quarter of a century, Selling and Sales Management has proved itself to be the definitive text in this exciting and fast-paced subject area. This new edition comes fully updated with new case studies, using working businesses to connect sales theory to the practical implications of selling in a modern environment. This edition contains the results from cutting-edge research that differentiates it from most of its competitors. The book continues to place emphasis on global aspects of selling and sales management. Topics covered include technological applications of selling and sales management, ethics of selling and sales management, systems selling and a comprehensive coverage of key account management.
526 _aB1S1 Sales: Effective Methods and Behaviours | B2S3 Modern and Responsible Negotiation
650 0 _aSelling.
650 0 _aSales management.
700 _aLancaster, Geoffrey
_d1938-
_923126
_eauthor
856 _uhttps://research.ebsco.com/linkprocessor/plink?id=0cbad362-fe6b-3862-96b7-d9e56a8a47a7
_yeBook Link
942 _2lcc
999 _c1381
_d1381