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		Customer relationship management : concept, strategy, and tools / by V. Kumar, Werner Reinartz. by Kumar, V [author.] Reinartz, Werner [author.] Series: Springer Texts in Business and Economics Edition: 3rd ed. 2018. Material type: Text; Format: available online ; Literary form: Not fiction Language: English Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2018 Availability: Items available for loan: TBS Barcelona (1)Call number: HF5115.5 KUM. Place hold Add to cart (remove)
		No cover image available Modeling Emerging-Market Firms’ Competitive Retail Distribution Strategies by Sharma, Amalesh, author Kumar, V [author] Cosguner, Koray Material type: Text; Format: print ; Literary form: Not fiction Online access: Full text Availability: Items available for loan: TBS Barcelona (1). Place hold Add to cart (remove)

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