Effective customer care 

 -  Kogan Page  The Sunday Times  2010 
 - ix + 130 pag. ; 22 cm 
 - Creating success .
<br/><br/><label>ISBN: </label>9780749459970 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>HF COMMERCE
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer services<br/>Customer relations--Case studies<br/>Customer services--Case studies<br/>