Essential tools for operations management 

 -  Wiley,  2010 
 - xviii, 146 p. : ill. ; 21 cm. 
<br/><br/> tools, models and approaches for managers and consultants 
<br/><br/>CHAPTER 1 - STRATEGIC MANAGEMENT  INTRODUCTION--  STRATEGY AND PERFORMANCE DRIVERS--  STRATEGIC PERFORMANCE TOOLS--  CHAPTER 2 - BUSINESS PLANNING--  INTRODUCTION--  BUSINESS PLANNING--  EXAMPLE BUSINESS PLANS--  BUSINESS PLAN FEASIBILITY--  CHAPTER 3 - PRODUCT DEVELOPMENT--  INTRODUCTION--  UNDERSTANDING PRODUCTION--  CONSIDERATIONS ON 'VALUE FOR MONEY'--  EXISTING PRODUCT DEVELOPMENT--  NEW PRODUCT DEVELOPMENT--  CHAPTER 4 - SUPPLY CHAIN MANAGEMENT--  INTRODUCTION--  THE DEVELOPMENT OF SUPPLY CHAIN MANAGEMENT--  SUPPLIER-BUYER RELATIONSHIPS--  INVENTORY MANAGEMENT--  CHAPTER 5 - PEOPLE MANAGEMENT--  INTRODUCTION--  MANAGING INDIVIDUALS--  MANAGING TEAMS--  MANAGING TASKS--  MANAGING TEAM CONFLICT-- 
<br/><br/> The third book in the Essential Tools For series. . . on the topic of Operations Management ;  ; Based on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Operations Management. This third book covers the areas of marketing, CRM and Product Development. It offers the business person and consultant the tools to help the business person define and control these areas within their business. ;  ; Check out the new series website featuring sample chapters, tool of the month and solve your management problems by talking direct to the author www.essentialtoolsseries.com ;  ; Third book in a new series that see's Simon Burtonshaw-Gunn's The Essential Toolbox broken down and expanded to find the essential tools for a range of business areas ;  ; This volume includes 30% new material in the form of new tools and techniques for guiding consultants ;  ; Covers: Strategic Management; Business Planning; Product Development; People Management; Supply Chain Management ;  ; Active author, Simon Burtonshaw-Gunn speaks regularly ;  ; About the Author: Simon Burtonshaw-Gunn is a practising management consultant with over 30 years experience in both the public and private sectors and covering a range of organizations and industries. He holds two Master's degrees and a PhD in various Strategic Management topics. Book includes a forward by Malik Salameh. ;  ;  
<br/><br/><label>ISBN: </label>9780470745922 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>HD INDUSTRIES. LAND USE. LABOR
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management<br/>Marketing--Management<br/>New products--Management<br/>Production management<br/>Industrial management<br/>