The language of emotional intelligence 

 -  McGraw-Hill,  2008 
 - ix, 225 p. : ill. ; 21 cm. 
<br/><br/> the five essential tools for building powerful and effective relationships 
<br/><br/>Introduction: Wordless Communication Creates Emotionally Intelligent Relationships  Chapter 1: Why the Discovery of a Special Relationship Matters in Future Relationships--  Chapter 2: How Our First Relationship Creates Trust in Ourselves and Others?--  Chapter 3: Why Stress Cripples our Ability to Communicate Effectively--  Chapter 4: Tool #1: The Elastic; Stress Busting to Build Socially Intelligent Emotional Muscle--  Chapter 5: Tool #2: The Glue; Why Emotional Communication Attracts and Preserves Relationships--  Chapter 6: Raising Your Emotional IQ--  Chapter 7: Tool #3: The Pulley; Nonverbal Communication: The Hidden Language of Emotional Intelligence--  Chapter 8: Speaking Louder Without Words Than With Them--  Chapter 9: Tool #4: The Ladder; How Playfulness Invigorates Communication --  Chapter 10: Joyful Practices that Strengthen Communication --  Chapter 11: Tool #5: The Velvet Hammer; How Conflict Resolution Builds Trust in Relationships--  Chapter 12: Strategies for Turning Mad into Glad--  Conclusion: Preserving Positive Change in Your Life --  -- 
<br/><br/> Learn how to increase your emotional intelligence with five simple tools ;  ; It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.  ;  ; You'll learn how to: ;  ; 'Read' other people Make powerful connectionsDefuse arguments and conflictsRepair wounded feelingsUnderstand nonverbal cuesBuild stronger, more satisfying relationships ; Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into the hearts and minds of others--sometimes without saying a word! Once you master the language of emotional intelligence, you'll be able to form mutually rewarding bonds that last a lifetime. Dr. Segal's method is a complete, hands-on approach to one of the most important life skills you will ever learn. 
<br/><br/><label>ISBN: </label>9780071544559 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>BF PSYCHOLOGY
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emotional intelligence<br/>Interpersonal communication<br/> Attachment behavior.