Retailing management 

 - 9ª ed 
 -  McGraw-Hill,  2014 
 - xxxiii + 670 p. ; 28 cm 
<br/><br/> Places emphasis on five new developments in retail industry: big data and analytical methods for decision making, communicating with customers and enhancing the shopping experience with social media and smart phones, utilizing mobile channels, engagement in corporate social responsibility, and the impacts of globalization on the retail industry. 
<br/><br/><label>ISBN: </label>9781259060663 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>HF COMMERCE
<br/><br/><label>Subjects--Topical Terms: </label><br/>Retail trade--Management