Effective customer care
Material type: TextLanguage: English Series: Creating successPublication details: 2010 Kogan Page The Sunday TimesDescription: ix + 130 pag. ; 22 cmISBN:- 9780749459970
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Book | TBS Barcelona Libre acceso | HF5415.5 WEL (Browse shelf(Opens below)) | Available | B04652 |
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HF5415.5 REA Service design for business | HF5415.5 REI Los 100 errores del CRM mitos, mentiras y verdades del marketing de relaciones | HF5415.5 STE Customer service on the Internet | HF5415.5 WEL Effective customer care | HF5415.525 ALC Fidelización de clientes | HF5415.525 BEL The Journey to Wow | HF5415.525 LEH Strátegie de fidélisation |