Supercommunicators : how to unlock the secret language of connection / Charles Duhigg.

By:

Duhigg, Charles [author.]

Material type: Text

TextPublisher: New York : Random House, [2024]Edition: First edition.Description: xviii, 299 pages : illustrations ; 24 cmISBN:

9780593243916

Subject(s):

Genre/Form:

Self-help publications.

LOC classification:

BF637.C45 D858 2024

Contents:

The three kinds of conversation — The what's this really about? conversation — The how do we feel? conversation — The who are we? conversation — Afterword — Acknowledgments — A note on sources and methods.

Summary: "We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations, our identities shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- Provided by publisher.

Holdings ( 1 )
Title notes ( 3 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	TBS Barcelona	BF637.C45 DUH SOON AVAILABLE (Browse shelf(Opens below))	1	Available

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Previous	BF632 BRA Who's pulling your strings? : how to break the cycle of manipulation and regain control of your life	BF632 HAY A liberated mind : how to pivot toward what matters	BF632.5 SIM In sheep's clothing : understanding and dealing with manipulative people	BF637.C45 DUH SOON AVAILABLE Supercommunicators : how to unlock the secret language of connection	BF637.C45 WAT Teoría de la comunicación humana	BF637.C45 WAT Teoría de la comunicación humana	BF637.C45 WAT Pragmatics of human communication	Next

Includes bibliographical references (pages 251-292) and index.

"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations, our identities shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- Provided by publisher.