The dynamics of conflict resolution : a practitioner's guide / Bernard S. Mayer.

By:

Mayer, Bernard S, 1946- [author]

Material type: Text

TextLanguage: English Publication details: San Francisco : Jossey-Bass Publishers, 2000.Edition: First edition.Description: xvi, 263 pages : illustrations, charts (black and white) ; 24 cm.ISBN:

9780787950194

Subject(s):

LOC classification:

BF637.I48 M39 2000

Summary: Professionals who are successful in resolving conflict use more than a learned set of processes, methodologies, or clever tactics. A skilled conflict resolver must also employ a core set of values, an array of analytic and interpersonal skills, and a clear focus. The dynamics of Conflict Resolution is a much-needed resource that foes beyond instruction of the "how-to" skills of dispute resolution and illuminated the thinking processes that drive the practice of successful conflict resolution. Written by Bernard Mayer, an international trainer and innovative leader in the field of mediation and conflict resolution, this essential book offers a framework for understanding conflict and for becoming a creative, interactive, and fluid conflict resolution practitioner. In addition, The Dynamics of Conflict Resolution is filled with useful case examples which represent a broad base of conflict situations — international, family, public policy, organizational, community, environmental, and labor management — and provides powerful concepts and stories for becoming a more effective negotiator, facilitator, and mediator.

Holdings ( 1 )
Title notes ( 2 )

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	TBS Barcelona Libre acceso	BF637.I48 MAY (Browse shelf(Opens below))	1	Available		B02838

Includes bibliographical references (p. 251-254) and index.

Professionals who are successful in resolving conflict use more than a learned set of processes, methodologies, or clever tactics. A skilled conflict resolver must also employ a core set of values, an array of analytic and interpersonal skills, and a clear focus.

The dynamics of Conflict Resolution is a much-needed resource that foes beyond instruction of the "how-to" skills of dispute resolution and illuminated the thinking processes that drive the practice of successful conflict resolution. Written by Bernard Mayer, an international trainer and innovative leader in the field of mediation and conflict resolution, this essential book offers a framework for understanding conflict and for becoming a creative, interactive, and fluid conflict resolution practitioner. In addition, The Dynamics of Conflict Resolution is filled with useful case examples which represent a broad base of conflict situations — international, family, public policy, organizational, community, environmental, and labor management — and provides powerful concepts and stories for becoming a more effective negotiator, facilitator, and mediator.