Never split the difference : negotiating as if your life depended on it / Chris Voss, with Tahl Raz.
Material type: TextLanguage: English Publication details: London : Random House Business Books, 2017.Description: viii, 274 pages ; 24 cmISBN:- 9781847941497
- BF637.N4 V67 2016
- Bibliography from B3 Elective: Communication for influence
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Book | TBS Barcelona | BF637.N4 VOS (Browse shelf(Opens below)) | Available | B03819 |
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BF637.N4 FIS Getting to yes : negotiating agreement without giving in | BF637.N4 FIS Beyond reason : using emotions as you negotiate | BF637.N4 SHE Bargaining for advantage | BF637.N4 VOS Never split the difference : negotiating as if your life depended on it | BF637.N66 DRI SOON AVAILABLE You say more than you think : the 7-day plan for using the new body language to get what you want | BF637.N66 NAV What every body is saying : an ex-FBI agent's guide to speed-reading people | BF637.N66 NAV The dictionary of body language : a field guide to human behavior |
Includes bibliographical references and index.
The new rules — Be a mirror — Don't feel their pain, label it — Beware 'yes'— Master 'no' — Trigger the two words that immediately transform any negotiation — Bend their reality — Create the illusion of control — Guarantee execution — Bargain hard — Find the black swan.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most — when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
Bibliography from B3 Elective: Communication for influence