Key marketing metrics

Contributor(s):

Farris, Paul W [Author]

Material type: Text

TextLanguage: English Publication details: Financial Times Prentice Hall, 2009Description: xiii, 353 p. : ill. ; 24 cm.ISBN:

9781292212470

Subject(s):

Contents:

1 Introduction 1 2 Share of hearts, minds and markets 9-- 3 Margins and profits 43-- 4 Product and portfolio management 89-- 5 Customer profitability 129-- 6 Sales force and channel management 155-- 7 Pricing strategy 195-- 8 Promotion 239-- 9 Advertising media and Web metrics 263-- 10 Marketing and finance 305-- 11 The marketing metrics X-ray 325-- Conclusion 337-- Endnotes 338-- Select bibliography 342--

Summary: 'Marketers know that they must use metrics. The key--which this book addresses superbly--is which metrics to use and how to use them.' ; ; Erv Shames, Chairman, Western Connecticut Health Network; former President and CEO of Borden, Inc. and Stride Rite Corporation ; ; "50+ metrics crackles like new money...this is the best marketing book of the year." ; ; Updated version of Strategy + Business "2006 Best Books in Marketing award winner" ; ; ; WHAT TO MEASURE AND HOW TO MEASURE IT TO GET THE MOST OUT OF YOUR MARKETING ; ; As the old adage goes, "If you can't measure it, you can't manage it." Key Marketing Metrics is the definitive guide to today's most valuable marketing metrics to measure the results of your marketing. In this thoroughly updated and significantly expanded book, you will understand the pros, the cons and the nuances of more than 50 of the most important metrics and know exactly how to choose the right metrics for every challenge. ; ; ; Key Marketing Metrics gives you a portfolio, or 'dashboard', of the most valuable metrics for your business to maximise the return on your marketing investment and identify the best new opportunities for profit. Discover high-value metrics for every facet of marketing: promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and pricing; products and portfolios; customer profitability; sales forces and channels; and more. ; ; This edition includes the latest web, online, social, and email metrics, plus new insights into measuring marketing ROI and brand equity, as well as practical advice for managing complex issues such as advertising elasticity and "double jeopardy."

Holdings ( 1 )
Title notes ( 2 )

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	TBS Barcelona Libre acceso	HF5415.2 FAR (Browse shelf(Opens below))	Available		B04624

'Marketers know that they must use metrics. The key--which this book addresses superbly--is which metrics to use and how to use them.' ; ; Erv Shames, Chairman, Western Connecticut Health Network; former President and CEO of Borden, Inc. and Stride Rite Corporation ; ; "50+ metrics crackles like new money...this is the best marketing book of the year." ; ; Updated version of Strategy + Business "2006 Best Books in Marketing award winner" ; ; ; WHAT TO MEASURE AND HOW TO MEASURE IT TO GET THE MOST OUT OF YOUR MARKETING ; ; As the old adage goes, "If you can't measure it, you can't manage it." Key Marketing Metrics is the definitive guide to today's most valuable marketing metrics to measure the results of your marketing. In this thoroughly updated and significantly expanded book, you will understand the pros, the cons and the nuances of more than 50 of the most important metrics and know exactly how to choose the right metrics for every challenge. ; ; ; Key Marketing Metrics gives you a portfolio, or 'dashboard', of the most valuable metrics for your business to maximise the return on your marketing investment and identify the best new opportunities for profit. Discover high-value metrics for every facet of marketing: promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and pricing; products and portfolios; customer profitability; sales forces and channels; and more. ; ; This edition includes the latest web, online, social, and email metrics, plus new insights into measuring marketing ROI and brand equity, as well as practical advice for managing complex issues such as advertising elasticity and "double jeopardy."