Engaging customers using big data (Record no. 2278)

MARC details
000 -CABECERA
campo de control de longitud fija 05291nam a2200397Ia 4500
001 - NÚMERO DE CONTROL
campo de control 2368
008 - DATOS DE LONGITUD FIJA--INFORMACIÓN GENERAL
campo de control de longitud fija 230305s2014 xx 000 0 und d
020 ## - NÚMERO INTERNACIONAL ESTÁNDAR DEL LIBRO
Número Internacional Estándar del Libro 9781137386182
043 ## - CÓDIGO DE ÁREA GEOGRÁFICA
Código de área geográfica en_UK
041 ## - CÓDIGO DE LENGUA
Código de lengua del texto/banda sonora o título independiente eng
245 #0 - MENCIÓN DE TÍTULO
Título Engaging customers using big data
260 ## - PUBLICACIÓN, DISTRIBUCIÓN, ETC.
Lugar de publicación, distribución, etc.
Nombre del editor, distribuidor, etc. Palgrave Macmillan,
Fecha de publicación, distribución, etc. 2014
300 ## - DESCRIPCIÓN FÍSICA
Extensión xiv, 215 pages : illustrations ; 25 cm
500 ## - NOTA GENERAL
Nota general how marketing analytics are transforming business
505 ## - NOTA DE CONTENIDO CON FORMATO
Nota de contenido con formato Chapter 1. Introduction
Mención de responsabilidad Chapter 2. Charing winds--
-- Chapter 3. From sample to population--
-- Chapter 4. From broadcast to collaboration--
-- Chapter 5. From silo'ed to orchestrated marketing--
-- Chapter 6. Technological enablers--
-- Chapter 7. Changes to marketing ecosystem and organization--
-- chapter 8. Consumer versus corporate marketing: convergence or divergence?--
520 ## - SUMARIO, ETC.
Sumario, etc. 'Big Data is rapidly transforming a number of business functions across many industries. The biggest transformation is in how we market to our customers. This book shows marketers today how to seek small samples from their customers to observe their behavior, predict changes, and act using a series of unconnected business actions. Big Data has changed the game completely--we can connect with customers, record every click on the web, watch every step in the store, and listen to all public conversations. Unlike today's environment, where marketers broadcast across a set of customer segments, we can now personalize our communications to each customer based on their current predisposition to the products being sold. The book makes three major propositions: 1. Big Data brings all the data to the table leading to a lot more detailed analysis and discovery. We can get a lot more understanding about consumer behavior. 2. Automation and Social Media drives a lot more influence on the decisions. We can converse with the customers as they make decisions and influence their decision-making using a series of sophisticated marketing tools. 3. The market leaders will integrate their resources and investment to optimize across a number of instruments in ways we have never seen before. These changes have tremendous impact on our marketing processes and capabilities. In the first half of the book, using a series of examples from big data pioneers, such as PF Chang's, Best Buy, Google, and IBM, Sathi describes how each marketing function is undergoing fundamental changes: how personalized advertising is delivered using online channels where the marketers identify the specific customer and tailor their messaging based on customer behavior, context, and intention; how customer behaviors are collected from a variety of sources across many industries and examined to identify micro segments; and how online and physical stores collaborate to provide a unified shopping experience and deliver product information. The second half of the book examines the tools and techniques for marketing science in support of these capabilities including statistical techniques, qualitative reasoning, and real-time pattern detection, to name a few. Based on these changes, the book prescribes the changes needed to update our skill and tools for Marketing Analytics. '-- Provided by publisher. ; 'Big Data is rapidly transforming a number of business functions across many industries. The biggest transformation is in how we market to our customers. Marketers today seek small samples from their customers to observe their behavior, predict changes and act using a series of unconnected business actions. Big Data has changed the game completely. We can connect with the customers, record every click on the web, watch every step in the store and listen to all the public conversations. Unlike today's environment, where marketers broadcasted across a set of customer segments, we can now personalize the communications to each customer based on their current predisposition to the products being sold. The book makes three major propositions: 1. Big Data brings all the data to the table leading to a lot more detailed analysis and discovery. We can get a lot more understanding about consumer behavior. 2. Automation and Social Media drives a lot more influence on the decisions. We can converse with the customers as they make decisions and influence their decision-making using a series of sophisticated marketing tools. 3. The market leaders will integrate their resources and investment to optimize across a number of instruments in ways we have never seen before. These changes have tremendous impact on our marketing processes and capabilities'-- Provided by publisher.
590 ## - NOTA LOCAL (RLIN)
Procedencia (VM) [OBSOLETO] Includes bibliographical references and index.
630 ## - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÍTULO UNIFORME
Título uniforme CLASS H - SOCIAL SCIENCES
9 (RLIN) 4381
650 #0 - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
Subdivisión general Management
650 ## - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
650 #0 - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
650 #0 - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
9 (RLIN) 997
650 ## - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
650 #0 - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
650 ## - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
650 ## - PUNTO DE ACCESO ADICIONAL DE MATERIA--TÉRMINO DE MATERIA
Término de materia o nombre geográfico como elemento de entrada Consumer behavior
655 ## - TÉRMINO DE INDIZACIÓN--GÉNERO/FORMA
Datos o término principal de género/forma Consumer behavior -- Textbooks
700 ## - ENTRADA AGREGADA--NOMBRE PERSONAL
Nombre de persona Sathi, Arvind
Término indicativo de función/relación Author
9 (RLIN) 10464
902 ## - ELEMENTOS DE DATOS B LOCAL, LDB (RLIN)
a 360
905 ## - ELEMENTOS DE DATOS E LOCAL, LDE (RLIN)
a m
911 ## - EQUIVALENCIA O REFERENCIA-CRUZADA-NOMBRE DE CONFERENCIA O REUNIÓN/CONGRESO [LOCAL, CANADÁ]
Nombre de congreso/reunión o jurisdicción como elemento de entrada https://biblioteca.tbs-education.es/portadas/9781137386182.jpg
912 ## -
-- 2014-01-01
942 ## - ELEMENTOS DE ENTRADA AGREGADA (KOHA)
Código de la institución [OBSOLETO] 1
953 ## -
-- 2018-12-03 11:44:46
Holdings
Estado de retiro Estado de pérdida Fuente del sistema de clasificación o colocación Estado dañado No para préstamo Biblioteca de origen Biblioteca actual Ubicación en estantería Fecha de adquisición Total de préstamos Signatura topográfica completa Código de barras Fecha visto por última vez Precio válido a partir de Tipo de ítem Koha
    Clasificación Decimal Dewey     TBS Barcelona TBS Barcelona Libre acceso 03/12/2018   HF5415.13 SAT B04612 22/03/2019 05/03/2023 Book

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